Here is the latest feedback from our patients about their experience with us. We love hearing what we can do to make our services better for you.
19:07 06 Oct 19
i can definitely recommend
17:04 03 Oct 19
Absolutely fantastic team. Denise reassured me with a swiftly and confidently formulated plan of action at our first session. Sorted out my recurring leg pain due to shin splints with ease and left me feeling confident I've got the tools to stop it happening again in the future. Thanks so much Kesson!
19:44 22 Aug 19
Kesson provides an outstanding, personalised and consistent service. Charlie is a commendable character with a fantastic sense of humour. His skills and experience mean that if I have ever required treatment, it is accessed and dealt with effectively. All staff at Kesson physio are a genuine, friendly people.
14:25 01 Aug 19
Fantastic friendly staff , who make you feel at ease and explain your treatment. Wonderful !
10:41 20 Jul 19
An excellent service in every way. Having damaged my IT band on my first 10km run I was advised to go and see Charlie at Kesson Physiotherapy in Faversham. It was the best decision I could have made as within 3 sessions with the accompanying exercises I was back on the road running long distances without the recurrence of the dreadful pain in my left knee. Many thanks.
12:54 21 Jun 19
Brilliant! I managed to get a same day emergency appointment! The service I received was excellent. Staff are extremely knowledgeable and friendly. I left feeling in a lot less pain and confident that I was well on the road to recovery.The premises is extremely clean and beautiful too. Thank you!!
14:04 07 Jun 19
Excellent Physio. Had issues with my back and knees - These guys always get me back on track. Polite, professional, very knowledgeable in their craft, and genuinely nice people. Strongly recommend to all other world class athletes and those slightly out of shape ones too. 😉
19:01 20 May 19
08:33 09 May 19
This is a very friendly practice and the treatment I have had from Denise has been amazing and well worth the 23 mile journey I make to get there. I have osteo-arthritis & fibromyalgia and had more movement after just one session, and now after several I am doing things I thought I would never be able to do again. Definitely recommended, especially to anyone who has had lots of other treatment and thinks nothing will help them.
18:50 02 May 19
Good experiences all round really. Originally referred by doctor but have continued to do classes too. Certainly do and have recommended to friends! totally looked after my back for the last 5 years, highly recommend. Friendly and very helpful staff, who know what they are doing and do it well. A range of keep fit classes or a range of treatments depending on your individual need by an expert physio. Patient focused and professional in a new fantastic location. Thank you Kessons of Faversham!
09:10 17 Apr 19
Keen to say a massive thank you to Charlie, Saffron and the team. Really helped me understand and improve over the last year in particular re the importance of strengthening, conditioning and improving flexibility. This has seen my long distance running significantly improve especially in the latter miles of the marathon and keep me injury free. Regardless of skill level following set exercises , recommendations and investing time in this brings enhanced performance and well being . Incredibly friendly and always enjoyable too.
18:38 07 Mar 19
A very professional service offered - lots of clear explanations and clear instructions for exercises and stretches to improve condition. All the staff are kind, patient and discrete. I would recommend unreservedly. Great physios, lovely people and very professional premises.
Erzsebet Gabriella Csatary
19:12 01 Feb 19
Kessons, clean friendly and above all welcoming!Daisy the receptionist is the best in the business, she’s so kind, conscientious and aware of people’s needs.Charlie, my physio, explains and informs as my recovery takes place, I’d recommend him absolutely.Denise seems to be running a tight ship which is efficient and effective.Sally is a great manager.Saffron’s Pilates is worth ago.The piece de resistance is “groove”.An exercise to music class for freethinkers.It’ll be worth it !! 😃 Denise and her team are fantastic. Almost magical. She has opened my eyes to aspects of my recovery that I didn't think would be possible for many months. I love her.
20:49 10 Sep 18
Kesson's is an outstanding practice and I wouldn't hesitate to recommend it to anyone in need of physiotherapy. I am particularly grateful for the excellent treatment I received from Charlie LloydHughes. He has a remarkable depth of knowledge and was able to resolve not only recent injury but also significant lower back pain I had tolerated for a number of years. The whole team is lovely to deal with and I look forward to continuing with their brilliant pilates classes. 1st session and had good advice and given stretching exercises. Hopeful that my headaches and neck pain will finally be resolved. Thank you � Brilliant yoga class by Tracey today! Bringing some zen to Faversham! Thank you! So good to have yoga back at Kesson’s physio and now in the beautiful new studio! Tracey is such a good instructor making it a really comprehensive, easy to follow but effective session. I highly recommend. Big thanks to Saffron for all the work she did on my knee tracking problem - not just the practical physio but also for educating me in the anatomy of the knee joint and, most importantly, showing me what I can do for myself to rehabilitate the knee. Can’t recommend Kesson highly enough.
17:34 18 Nov 17
Ive always had excellent results after a session at Kesson Physio. Can highly recommend it. I have been going to Kesson physio since Monica first treated me in her front room in the Mall In this recent visit I was sorted out by Saffron who was very sympathetic to working with my old bones and muscles I am now considering a Pilates class to keep me more mobile in my lower spine.Don't suffer with pain get yourself an appointment. Great premises, people and treatment. Thank you Saffron for your advice. A big thank you to Charlie at Kesson Physiotherapy for helping me focus on strength training to support my running following a slight injury earlier in the year. Excellent advice and guidance. Yet again Charlie at Kessons has been a great physio, really helping me manage pain and recover from an accident. Superb I've been to other phsio Places and thought I was destined to a life of pain. Literally one visit to this one and they diagnosed and pretty much cured all of my pain. What these guys don't know about the body and about Acke's and pains isn't worth knowing. I couldn't recommend the team enough. I've been to both Rob and Charlie and I can honestly say get yourself down there as no one else could sort me out but these guys have After the Canterbury 10 miler I was the lucky recipient of a complimentary post-run massage with Charlie. Charlie noticed the scar on my back from my disc surgery (when I was 19 years old) and he suggested that I consider booking up a biomechanics assessment. I decided to take him up on the offer and not only did it prove very informative but it also delivered results - last Sunday I ran a PB and was third lady home at the Sittingbourne 10k. Thank you Charlie for all your advice and for me providing a personalised plan of exercises which I will continue to implement. Kessons is a great place to go for all physiological needs, everyone is so polite and listens to your every word. I recommend to people all the time x I'm using my daughters profile to leave this feedback. My name is Trevor Beake and I felt I had to say how great my experience has been with Charlie. After a very unreassuring experience at the hospital i felt dubious about what i was letting myself in for, but he left me feeling very reassured and pre warned me when things might have got a bit uncomfortable- no pain no gain!! I have another visit on Friday (which I'm not dreading) but I couldn't have got through the recent weeks with my shoulder/neck problems without the help I've received here. Thanks Charlie! � Actually being taught how to walk properly at the age of 59! Great session with Charlie, with acupuncture on my knee, and I should be fighting fit for the Canterbury 10 mile run on Sunday. 🙂 Fantastic session with Charlie , and great advice, thanks I have curvature of the spine and was recently diagnosed with having the start of arthritis also. I had stopped going to the gym and was feeling quite sorry for myself when I went to Kesson for physio. The staff are friendly, polite yet extremely professional! I was given exercises to do and also had some hands on massage. I am now back at the gym and thanks to Robbie I understand the limits of my spine and how to hold myself correctly! Would totally recommend! Fantastic sports massage today, excellent thank you ! Fabulous service. Had deep tissue massage today and staff were polite and lovely. Will be booking another session soon. excellent, highly recommend it made me feel so much better and human again thank Charlie
20:43 27 Jan 16
I had a really severe pain down my arm which was not getting better after a month. I went to see Charlie at Kesson, who did a thorough diagnostic session and started treatment the same day. The pain level dropped immediately and after a couple of other sessions it has now almost gone. I am very grateful for the professional diagnosis and treatment. I would not hesitate to recommend the practice and would return if I had any other similar issues. They work absolute wonders,I now go every two month's for a sports massage and come out feeling brand new. Highly recommended and got me back on my feet and able to compete in today's 10k. great place would highly recommend felt great the rest of the day 🙂
19:21 06 Aug 15
I would highly recommend Kesson's, especially Charlie who treated me. He treated me as a whole person rather than just the problem I went in with,which helped me immensely. Charlie is not only amazing at what he does, He is very professional and easy to get on as well as being extremely knowledgable in other areas. Thank you so much for all your help! I would most certainly highly recommend to anyone in need of physiotherapy Would recommend them to everyone who has a physiotherapy need, they have brought me back to fitness with care and concideration, the plates groups are fun and keep me mobile, cannot praise them enough. Amazing place , really helped me with acupuncture, really friendly helpful staff Highly recommend x