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Kesson Physio

What Our
Patients say

Here is the latest feedback from our patients about their experience with us. We love hearing what we can do to make our services better for you.

 

Kesson Physiotherapy
4.9
Based on 157 reviews
Natalie Richardso
Natalie Richardso
16:18 19 Sep 23
Brilliant, super professional and helped greatly with my neck pain
andrew keir
andrew keir
09:02 14 Sep 23
Michael Hoggart
Michael Hoggart
09:06 07 Sep 23
Great service from Luke.
David Holmes
David Holmes
14:00 06 Sep 23
Both I and members of my family have used kessons over a period of time for a range of muscular problems with successful outcomes. The staff are friendly, supportive and helpful. I have no hesitation in recommending them to others.
Timothy Jones
Timothy Jones
06:12 06 Sep 23
Every aspect of the treatment received and the housekeeping which goes with it is of the highest possible professional standards and I have pleasure in recommending it to anyone who needs such attention.
Pauline Gaston
Pauline Gaston
14:39 15 Jun 23
Thank you for fitting me in while I was visiting my daughter in Kent. I had a very thorough examination and received helpful advice.
Richard Elders
Richard Elders
13:35 09 May 23
Having been sent by my GP to ease a back and sciatic problem, I was pleased to continue my sessions beyond the referral period. All the staff are welcoming and helpful. Christos was excellent in treating my condition and in providing me with the tools to sustain my recovering. Brilliant.
Carol Bullen
Carol Bullen
18:43 26 Apr 23
I visited Meg for a 30 minute massage of my calves and feet as I'm recovering from plantar fascitis. My feet and calves felt rejuvenated after my visit and the following day I was well into my 30 minute daily walk before I felt any sensation of pain - it usually comes on quite quickly after I start walking. I'm looking forward to my next visit 🙂
Ray Johnson
Ray Johnson
09:53 21 Apr 23
Unlimited Physiotherapy has made such a difference to my life.Not just physically, but mentaly too. It is a wonderful way to start the day, and I will definitely continue with it for the rest of my life. I feel very fortunate to be able to afford expert general maintenance, and can really feel the benefit of it over the past few months.
fELICITY hICKS
fELICITY hICKS
15:04 19 Apr 23
Thomas Coombs
Thomas Coombs
07:59 05 Apr 23
I have used Kesson Physiotherapy for Physio on an injury and to have a monthly sports massage over the last couple of years. Their expertise is outstanding and in such a friendly environment. The sports massage originally done by Molly and now Megan is amazing and I can't recommend it enough and keeps me moving with my running and other physical activity. Easy to book online with an app and great front desk staffing. If you need Physio or a massage this is the place to go in Faversham.
Sarah-Jane Killick
Sarah-Jane Killick
06:49 04 Apr 23
Kesson Physiotherapy have helped no end with my bad back. I returned to running at the beginning of the year but, in order to continue, I needed a strengthening programme. It’s an on-going (Unlimited Physiotherapy) experience but I have advanced to (Unlimited) Pilates! All the staff are great! ….. but an extra big thanks to David.
Helen Warner
Helen Warner
09:10 24 Mar 23
After months of shoulder pain and tension, my first massage by Megan was a joy and helped so much I'll be going back for more. Thanks Megan
Angel Johnston
Angel Johnston
11:56 23 Mar 23
Joey was extremely helpful and took great trouble in finding the source of my problem which had moved from my right leg to my lower back since my last appointment with her.Her treatment yesterday has so far made a great difference with my walking.Long may the improvement last! and I am doing the exercises she recommended.Angel Johnston
Hannah Benson
Hannah Benson
18:15 13 Mar 23
I’ve had a couple of physio sessions with Dave recently, after recurring running injuries. The sessions have been incredibly helpful and I would definitely recommend to anyone with a recurring sports injury!
Janice Calvert
Janice Calvert
16:45 22 Feb 23
My first massage with Megan, very professional and extremely thorough, limped in full of aches and pains, walked out with almost no pain. Thank you Megan, first rate
Andrea Hepworth
Andrea Hepworth
14:41 22 Feb 23
Always a pleasant experience going to Kesson even if it is because you’re in pain! Staff are welcoming and friendly and the physio advice and treatment is excellent, very much patient-centred. I always feel listened to and validated. Would thoroughly recommend.
Colin Jones
Colin Jones
15:05 18 Feb 23
very good, informative and helpful sessions with Charlie and Luke
Mandy Emery
Mandy Emery
11:12 10 Feb 23
I have only been 3 times to Kessons so far but from my limited experience, I can’t recommend them highly enough. My physiotherapist has gone the extra mile to make sure I go out of my appointment in less pain than when I went in, working through his break to sort out my problems. The reception staff are extremely polite, helpful & caring. They are a compassionate & professional team.
Gavin Sweeting
Gavin Sweeting
14:57 09 Feb 23
I've been using Kesson physiotherapy for 18 months after a shoulder operation brilliant service from reception to the physio.Would highly recommend
Mike Rees
Mike Rees
09:45 09 Feb 23
Very friendly people with good treatment, solid advice and take-away exercises
Camille Lefevre
Camille Lefevre
10:05 26 Nov 22
Great place with really nice people ! I am going there to have a massage and to see a physiotherapist and it is definitely making my back better !
LEJ M
LEJ M
17:42 16 Nov 22
Experts in their field so my first choice whenever I need to see a physio. The staff are amazing and always welcome you with a smile. The customer service is outstanding and the facilities are impressive. It’s a pleasure to go there.
Priya Cuomo
Priya Cuomo
16:35 15 Nov 22
Great business that has a lovely warm, welcoming, clean and modern feel. I was really impressed with the knowledge and confidence of Luke who assessed me today. I left with a plan which was reinforced by email, and felt confident that my hip issue will be resolved. Thanks very much!
James Eastwood
James Eastwood
18:04 11 Oct 22
Very nice and friendly.I’ve had 4 sessions on my back that have helped tremendously.Highly recommend.
Chloe Bullard
Chloe Bullard
17:47 09 Oct 22
Posie Bogan
Posie Bogan
20:17 06 Oct 22
Karen Higgins
Karen Higgins
21:26 29 Sep 22
I have recently had a wonderful experience from a massage given by Molly. After a brief discussion of what I would like from my visit I chose a relaxing shoulder, back and neck massage which was delivered with just the right amount of pressure to relieve the tension and tight knots I had. This was the first time I had met Molly, I found her very attentive, professional and easy to talk to. We discussed my previous history, which includes a double fracture to my pelvis, my well being and the interventions I have had from the team at Kesson's. Molly suggested some exercises that I could add to those I already do at home and was very encouraging. I will most definitely be returning to see Molly alongside my visits to Luke and would highly recommend her.
Emma Dowling
Emma Dowling
16:11 23 Sep 22
Really pleased with Kesson's professionalism, my NHS referral has been brilliant and I have been using the Lower Limb Class for further help, would highly recommend
Karen Cheesman
Karen Cheesman
16:46 15 Aug 22
Daniel Siddle
Daniel Siddle
10:08 01 Jul 22
Great service, great attitude and great conversation explaining the issues and what to do about it.
Katie Bates
Katie Bates
13:50 29 Jun 22
I have been a regular visitor to Kesson physiotherapy for many years now. As a keen runner, I like to see the therapists regularly and proactively to help me avoid getting injured and to improve my running and strength. I was interested to hear about a new massage therapist, Molly joining the team and decided to book a massage to see how she could help me. Molly was fantastic from the start, she made me feel very at ease and took a lot of time to make sure the massage treatment she did was right for me. As a runner I wanted some sports massage but as Molly is also able to offer traditional massage I decided to combine these and have a sports massage on my legs and a more relaxing treatment on my back. I think this is the big advantage with seeing Molly, she is happy to come up with the right treatment for you. Molly checked if I was ok during the treatment and made sure the pressure she was using was right for me. She was also able to suggest some exercises which could further help the areas she had noted were tight during the treatment and also provided feedback to the physiotherapist I see ready for my next planned session with them. For me seeing Molly has been a fantastic addition to my ongoing sessions and I look forwards to many more.
Josephine Light
Josephine Light
17:09 20 Jun 22
Everyone is very friendly and nothing is too much trouble. My physiotherapist Charlie is very professional helpful and encouraging me every step of the way to making a full recovery. I’ve recently started deep tissue massage with molly who is very good cheerful and pleasant the massage is great to. I would definitely recommend kesson physiotherapy to anyone, they are first class.
Glenda Gammon
Glenda Gammon
18:45 09 Jun 22
Thank you Dave for sorting me out. Had sciatic pain after a gardening incident, but thanks to exercise programme you provided and the stretches done at the clinic , now pain free. Highly recommend Kessons .
Pepe Paternosta
Pepe Paternosta
13:22 06 Jun 22
James Muir-Little
James Muir-Little
18:14 23 May 22
Chris Kempt
Chris Kempt
22:43 22 May 22
A great place filled with lovely people who really care about their clients 🙂
Kris Richardson
Kris Richardson
11:44 16 May 22
Trevor Beake
Trevor Beake
10:32 03 May 22
Rosina Galvin
Rosina Galvin
17:12 02 May 22
After a course of physiotherapist sessions due to a lower back problem and following an exercise plan, I was then in a position to start the Pilate classes at Kesson Physiotherapy.Daisy the instructor is just so lovely. She makes you feel so relaxed and takes time to explain each movement and follows through with help and support where needed.I thoroughly enjoy the classes and look forward to the session each week. The classes are small so you don’t ever feel lost or forgotten which you can at other practises that are just too big.In addition I have also had a 121 with Daisy to work on a specific area. This has been most useful and was even followed up with some videos, meaning I can refer and work through the movements at any time.Would highly recommend the practise and the Pilate classes, they have truly made a massive difference to my mobility and most importantly supported strengthening my back!
Marta Rogers
Marta Rogers
07:07 27 Apr 22
I had found myself struggling with back pain and glute ache and after a few physio sessions I was advised to join the Pilates classes at Kesson Physio to help strengthen my weakest muscles. It has been really good , I have had no major back issues since and I was able to return to my normal training and exercises , the truth is I am much better than I was prior to Pilates! So very pleased I have joined the classes , I feel very safe doing all the movements, as they are done slowly and with deliberation. Now I really look forward to my weekly session.
Deborah Harwood
Deborah Harwood
11:11 23 Apr 22
Helpful friendly staff clean ans well organised.Joey was extremely patient and explained all the excercises clearly which made them easy to follow. I would highly recomend Joey and Kesson to friends.
Carole Booker
Carole Booker
19:59 21 Apr 22
I’ve had physio several times at Kesson physiothererapy and I’m pleased every time I leave, there’s been many a time that I’ve felt that what ever I do it’s not working and can feel frustrating. I’ve now had Joey for a while and she has been amazing and doesn’t give up, always suggesting different exercises to suit me and just encourage me to carry on. Thank you Joey and the team xx
Charlotte Couchman
Charlotte Couchman
14:08 13 Apr 22
I had a fantastic sports massage at Kesson’s Physio, The staff are always really friendly, efficient and helpful. Highly recommend this practice.
Michael Hezekiah
Michael Hezekiah
15:55 05 Apr 22
I booked in for physio at this place after tearing my pec at a competition and I have nothing but good things to say. The receptionist Emma was incredibly kind and handled everything so efficaciously. I’d never been to a physio before and she did everything she could to make me feel comfortable. Sally, who took my booking over the phone, was incredibly helpful and pleasant. Then Dave, the physiotherapist, gave me fantastic and comprehensive advice on how to deal with my injury.This is a fantastic practice and I would recommend it to anyone with or without an injury.
Rix Snug
Rix Snug
14:57 14 Mar 22
So I booked myself in after I suffered from horrific sciatica, I was literally wincing and couldn’t even walk without making a weird sound. I was booked in with Luke who is very knowledgable and managed to figure exactly what was wrong with my back and come up with a solid plan of what to do. He focused on strengthening my very neglected bum muscles to sort out the poor posture that I had developed over years of sitting.I saw a noticeable improvement after a few weeks, and although the worst is over, I really like how Luke has continued to help me develop my posture with a long-term plan. Highly recommend this place.
Marie Heinsen
Marie Heinsen
08:45 17 Feb 22
I’ve used Kesson for a couple of injuries now and on both occasions the physiotherapists have been knowledgeable, friendly and have made me feel at ease. The team have been helpful finding suitable appointments and getting me back to fitness
Louise Fairburn
Louise Fairburn
13:34 16 Feb 22
I’m undergoing physio treatment with Luke following ankle surgery. I have been extremely impressed with his knowledge, approach and treatment. My experience at Kesson Physio has been top notch - all members of staff are attentive and the set up is highly professional. My condition needs regular physio and I had no hesitation signing up for an annual plan.
Gulliver Immink
Gulliver Immink
13:03 02 Feb 22
Good treatment from Charlie Lloyd-Hughes.Excellent administration service as well.Thank you.
Ian Broadmore
Ian Broadmore
14:30 01 Feb 22
Had a course of physio with Christos as really painful back. I'm pleased to report I am now doing 8 mile hikes with no back pain following the physio and home exercises given .
Sylvia Shearan
Sylvia Shearan
23:41 02 Dec 21
I've been taking Pilates classes at Kesson. Love them. Feels safe. Able to go at a comfortable place. Daisy is a great instructor.
Louise Moon
Louise Moon
17:02 02 Dec 21
Have used Kesson physiotherapy on several occasions,have always found the team extremely professional and helpful ,have recently started the Pilates class which Daisy runs ,love the class with good clear instruction and encouragement from daisy ,fantastic class daisy .
Elizabeth Sharp
Elizabeth Sharp
16:37 02 Dec 21
Daisy is an excellent teacher and trailers her sessions to the needs of the individual. I really love going to Pilates and always feel so much better after!
Angela websdale
Angela websdale
15:53 02 Dec 21
Daisy's Pilates classes are brilliant. Since starting I feel much stronger, have better balance and my aches and pains have really subsided. Each week is different so it never gets boring! 🙂
Trevor Fentiman
Trevor Fentiman
11:28 03 Nov 21
Had a great experience with David, went in being hardly able to walk 50 steps without having to rest my knee and after only 3 months can now ride my bike again and walk a mile from home to town which is fantastic, you need to push yourself and do what you are told to do and it pays off, David along with the rest have such a good way of putting across what is required from you as it’s not just the hour with them that counts, it’s also what you are prepared to do under their guidance at home, all in all gone from being a bit sceptical to someone who has now changed to having exercise in my daily routine, cannot recommend them enough as it’s all done in a friendly but firm way. If your having problems with mobility give Daisy a ring and see what the can do for you.
nicola hull
nicola hull
22:58 02 Nov 21
Linda Macklin
Linda Macklin
10:44 20 Oct 21
Location good, safe environment, very pleased with consultation, exercises and advise given.
Deborah Harris
Deborah Harris
07:28 23 Sep 21
Excellent service. Very friendly, efficient and helpful.
Nicholas Tillman
Nicholas Tillman
11:59 23 Aug 21
Love attending Kesson’s physiotherapy, so relaxing and calm. Staff very accommodating with my appointments, even happy to keep rearranging for me.Luke is very professional and caring.Would highly recommend.
Taiga Forster
Taiga Forster
23:42 21 Aug 21
Elizabeth Sharratt
Elizabeth Sharratt
18:42 05 Aug 21
I’ve had two sessions with Luke and I’ve been really pleased with the whole process so far. Booking my appointment was quick and easy and had an appointment within 3 days. Luke was professional and listened to my concerns and his recommendations have certainly helped so far. The clinic is clean, staff are friendly and there is enough parking.
mr perou
mr perou
11:44 05 Aug 21
really, really happy to have been recommended this place.for the first time in over a year, thanks to Charlie at kesson physiotherapy, I am not in pain all the time and I have confidence that I can recover through carefully guided exercise
luke harrison
luke harrison
09:22 19 Jul 21
After 3 sessions my back is feeling significantly better and moving more freely. Luke has provided me with really clear and simple instructions for exercises that can be done working around work and home life commitments. This coupled with the sports massage has reduced the pain and discomfort considerably.
Melissa Crouch
Melissa Crouch
09:11 12 Jul 21
After being sent from physio to physio and doctor to doctor with no answers I felt so positive straight after my first session as I’d finally found the right physiotherapist. Charlie from the go listened to exactly what I wanted to gain from him and helped me understand my condition further. I now have the confidence to exercise and after over 2 years of chronic pain I am free from it. I can’t thank Kesson physio enough for how much they have helped not only change my physical health but my mental health too.
Colette Marshall
Colette Marshall
11:35 24 Jun 21
Kesson Physio is to be recommended to anyone who needs advice and support for their muscle and joint problems. The staff are polite, professional and very knowledgeable in their area of expertise, the location is good with parking, and the venue is smart, spacious and welcoming. Kesson physio has made such a difference to my knee pain and lower limb problems for which I am very grateful.
Susan Chesterfield
Susan Chesterfield
10:41 16 Jun 21
My husband Markham has had excellent treatment with Charlie. He is most understanding , encouraging and patient. He has helped greatly in coping with a difficult situation.
Kefi Culkin
Kefi Culkin
13:50 15 Jun 21
Ben Rabey
Ben Rabey
15:46 08 Jun 21
Rosalyn Little
Rosalyn Little
19:10 03 Jun 21
I have found Dave to be very knowledgeable and helpful when providing advice and guidance on exercise programmes to help with my knee. Reception staff are always really friendly and happy to help.
Stephen Fountaine
Stephen Fountaine
09:32 03 Jun 21
Very friendly and polite staff excellent service and always working to help speed up your recovery
Charlie Baker
Charlie Baker
10:02 31 May 21
Luke has been excellent managing my back and hip problems.I'm glad to see they are maintaining the same high standards, along with moving things forward, thet I expected after having last visited 25 years ago.
Sylvia Lawrence
Sylvia Lawrence
17:43 25 May 21
Everyone is always professional and polite. Excellent service and treatment on all levels. Cannot recommend Charlie and the team highly enough.
Sharon Donno
Sharon Donno
18:06 13 May 21
The course of treatment on my neck was very successful but, best of all, I learned how to look after myself going forward. I know how and when to use my exercises to keep mobility in my neck and stay pain free as much as possible. I would not hesitate to go to Kesson again if I had problems with any more of my 'moving parts'! Dave was very helpful and totally supportive. Thanks!
Charles Farrer
Charles Farrer
15:51 13 May 21
Kesson quickly responded to treat my acute back pain successfully and my wife and I have subsequently benefited greatly from pilates exercises both on site and at home. The team at Kesson are extremely helpful, knowledgeable and delightful to deal with.
Cal Stannard
Cal Stannard
14:03 12 May 21
Initial consultation with Charlie was immediately reassuring. He was able to tell things about my exercise without me telling him which gave me a lot of confidence right away. He put me at ease that the problem could be overcome with the right strength-building and explained what was wrong with my muscles with just the right amount of detail. Looking forward to coming back.
Belinda Carey
Belinda Carey
13:17 12 May 21
Everyone is always very friendly and is run very efficiently
Ben Wall
Ben Wall
19:43 10 May 21
Sue Steele
Sue Steele
17:42 01 May 21
I had six physio sessions with Saffron to help with my lower back pain. They did! What I found most useful was having someone watch me exercise and ensuring that I was doing it correctly. This has meant that I can carry on doing a brief daily 5+ minutes exercise session at home. This I do 5 days a week & on the 6th I do more of a workout for about 10 to 15 minutes. I have Saffron’s handouts to help plus the knowledge that she checked I was doing them correctly in the first place. The idea is that, in the nicest possible way, I don’t have to see her again!
Elizabeth Jenkins
Elizabeth Jenkins
14:50 27 Apr 21
Very friendly, helpful service which I would highly recommend to friends.
Dave Piggott
Dave Piggott
14:44 27 Apr 21
I have been struggling on and off with lower back issues for the best part of 30 years. I've tried every remedy you can imagine including Pilates, osteopath, chiropractor, suction cups (worth a go, right?), acupuncture, steroid injections and goodness knows what else. Then I tried Kesson. I'm not going to lie and say that my issues have been magicked away completely but I will say this - I have now been going there for several years and it is the only treatment I've ever had that I feel genuinely helps. I suspect my back problems are here for life but they are so much more manageable and I suffer a lot less pain wise thanks to the lessons I have been taught and the ongoing support I get. They really have changed my life for the better.
Janice Gallagher
Janice Gallagher
12:38 15 Apr 21
Emma Wyatt
Emma Wyatt
11:34 09 Apr 21
Great service and very professional. I visited for physio on my ITB and an inflamed ankle after too much lockdown running, and now feel positive moving forward I will see improvement. I feel lucky to have this facility in Faversham.
Charley Gremo
Charley Gremo
11:42 08 Apr 21
Genevieve Ellis
Genevieve Ellis
11:24 08 Apr 21
I started consulting one of Kesson's physiotherapists in February 2021 for a knee and foot problem, whose diagnostic and set of exercises to remedy the problems made complete sense to me. I subsequently joined the same therapist's Pilates class which I feel, is a very good follow up.The staff is efficient and friendly, and Covid rules are respected.The premises are comfortable.
David Bunting
David Bunting
15:15 31 Mar 21
On arrival a very warm welcome from daisy or sally in reception, in the current circumstances I felt very safe in how clean & with the measures put in place, from my first visit with Charlie right through to my current appointments it’s been very professional & very helpful, would have no problem recommending Kesson physiotherapy
john styles
john styles
15:06 31 Mar 21
Rob Ladd
Rob Ladd
11:52 31 Mar 21
Kym Renny
Kym Renny
08:26 31 Mar 21
I have been attending Kesson for the past 3 months for an achilles tendon injury and from my first and subsequent sessions with Saffron my condition has continued to improve. A very friendly practice in an attractive and clean setting. I would not hesitate to recommend for anyone needing this level of professional care.
Janina Barnes
Janina Barnes
09:48 26 Mar 21
Thank you so much for all your help. When I arrived for my first appointment I had barely slept due to the pain in my leg - luckily I got an appointment very quickly. Charlie was very supportive and his treatment was excellent throughout. I am now back to running twice a week and will be sad to have my last appointment soon. I will be missing the encouraging and positive chats. I recommend Kesson and would chose them again without any hesitations.
Thomas Smith
Thomas Smith
13:23 23 Mar 21
After damaging my MCL, Dave worked hard with me to get me back match fit without any need for supports etc... provided me with taylor made workouts, exercises and stretches to help increase my recovery.Always friendly, always encouraging and supportive at every session.Could recommend enough 👍🏻
Matt Jenkins
Matt Jenkins
10:47 23 Mar 21
Great, professional service as always. Friendly and knowledgable staff.
keith tyler
keith tyler
19:55 22 Mar 21
keith chilvers
keith chilvers
17:33 17 Mar 21
In my experience KESSON PHYSIO have been truly professional in every aspect of the treatment that i have received and i would recommend them to anybody.
Beverley Mummery
Beverley Mummery
16:35 17 Mar 21
Ian Baker
Ian Baker
11:02 17 Mar 21
Emma Brown
Emma Brown
17:18 16 Mar 21
Caroline Carter
Caroline Carter
15:32 11 Mar 21
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