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Kesson Physio

What Our
Patients say

Here is the latest feedback from our patients about their experience with us. We love hearing what we can do to make our services better for you.

 

Kesson Physiotherapy
5.0
Based on 65 reviews
Char Anton-Mills
Char Anton-Mills
23:21 23 Nov 20
It is imperative that I remain injury free to stay physically and mentally healthy. I injured my calf in September whilst out running. Once I realised RICE was not making it any better I discovered Kesson. After a few intense physio sessions, I was given the green light to slowly introduce running again, after 4 weeks of slowly building up the running I am back to running 10km. With the advice given I now run far smarter and I see better running stats. Even though I am back to running again. I now return to Kesson once a month as I had terrible headaches whilst being treated for my calf, they found that my neck and back was causing my headaches. my headaches are all gone now with thanks to Kesson but I choose to continue to be seen there to have upper back and neck massage.
Once you find a good physio you will not go any where else so I absolutely recommend Kesson!
Debra Hunt
Debra Hunt
10:31 17 Nov 20
Courteous & professional.
Giulia Revelli
Giulia Revelli
10:59 10 Nov 20
If you have a physical issue, please invest in physiotherapy - it will change your life! Charles was my therapist during the Covid isolation period, when I was trying to recover from a broken ankle after having lost my job, my financial security and in a moment when I was away from friends and family. All the sessions were online, which made no difference whatsoever as he was so competent. It's wonderful to see how modern technology can help us during hard times like these ones. Charles changed my life and got me back to walk, jump, run and be independent again - I'm forever grateful to him! Physical well-being is so important for mental well-being. Thanks a million, Charles - I wish you all the best in life! (Me in the picture with my infamous bike in the background - I broke my ankle falling off it. I'm going back to riding soon!)
julia woolf
julia woolf
17:30 28 Oct 20
Very good and helpful.
Nuala Sayers
Nuala Sayers
12:01 22 Oct 20
The team here are always friendly and helpfull and as someone who was shielding I was really impressed with the extra measures put in place due to Covid. Charlie is a great physio who manages my problems with a variety of skills that are needed to manage a long term condition.
Lisamarie Bertram
Lisamarie Bertram
10:39 21 Oct 20
Here at Kessons the whole team are really friendly and make you feel welcome. The physio team are brilliant and explain everything to you in detail, they really do care.
Kesson are absolutely fantastic! Reception staff are all so helpful and welcoming. I went to see Charlie after developing a severely trapped nerve in my neck. This happened towards the end of full lockdown in June 2020. I was in severe neuropathic pain and required urgent treatment. Charlie correctly diagnosed, treated and supported me for almost 3 months. He got me out of pain quickly. Charlie is a well trained, gifted professional with a friendly open manner and highly knowledgeable. I am so grateful that he was there for me in my time of need. I will be seeing Charlie again for other treatments after my planned surgery. I very highly recommend his services. Thank you so much to Charlie and the team 😊
Hope Draper
Hope Draper
10:43 30 Sep 20
Visited Kesson twice now since moving to Faversham, once for my shoulder and once for my hip and received great treatment from Saffron both times. My go-to physio when something hurts!
Lynne Clumpus
Lynne Clumpus
12:06 29 Sep 20
I have been using Kesson now for about 6 years or more both on the NHS and privately. I am now on a monthly physio plan.
All of the staff, both office and therapists are professional , friendly and very good.
I have arthritis and regularly see Charlie , who is excellent and also makes me laugh . I have also attended classes and over the years they have kept me mobile and flexible.
If you need a physio then Kessons should be your first choice.
Sarah Joan Ross
Sarah Joan Ross
09:20 29 Sep 20
Charles has been pivotal in helping me to heal a stiff neck and painful frozen shoulder. After a few sessions I'm making a steady improvement with his practical, no-nonsense, but cheery service. Plus, all the staff are friendly, welcoming and super efficient too. Highly recommend.
Rachel Horan
Rachel Horan
11:54 22 Sep 20
I first went to Kessons due a problem with my back. They were extremely helpful and got me into see Charlie straight away. I had a couple of sessions of physio and my back improved greatly. Was advised to try the pilates classes to help with my problem. I have been attending pilates with Saffron and have definitely seen a massive improvement. The classes are fantastic, they are small and personal, Saffron takes the time to check on you with each exercise to ensure it is done correctly and that it isn't causing any discomfort. They have been greatly missed during Covid 19 but Saffron did some online classes to keep us going. All the staff at Kessons are lovely and extremely helpful and caring and I would highly recommend their services.
HK S
HK S
09:06 19 Sep 20
My physio was mainly conducted during the lockdown but was super impressed with how much information and expertise that could still be translated from a far. By using zoom, myself and my physio - Charles, were able to look at technique and how I could improve my knee injury over a period of time. I now have better knowledge of my limits and when to take a step back and focus on my physio exercises again. Thank you Charles for your kindness and ability to settle a newbie like myself in to Physio during a Pandemic
Adam Jastrzebski
Adam Jastrzebski
12:32 29 Aug 20
Very good communication before and after the appointment. Excellent professional treatment.
Alan Wolfe
Alan Wolfe
12:08 26 Aug 20
Suffered from reoccurring calf problems. Within a month sessions and advice they are much better now and can return to long distance running.Staff are very helpful and informative. Would highly recommend.
Frankie Shepley
Frankie Shepley
11:13 19 Aug 20
Despite restrictions by COVID-19, Charlie and the team were helpful, clear and thorough.
Carol Riches
Carol Riches
10:54 19 Aug 20
I have seen Charlie over the years for various issues, mainly back but he also cured my vertigo in one session. Could not recommend him highly enough. This is a very professional set up and always has been. The reception staff are very friendly and helpful. We are so, so lucky to have Kesson Physio on our doorstep.
Richard Kipling
Richard Kipling
10:48 18 Aug 20
Judith Badmin
Judith Badmin
08:31 18 Aug 20
The practice is friendly , knowledgeable, professional, efficient and i would recommend them to everyone looking for physiotherapy treatment
Mark Obrien
Mark Obrien
16:36 17 Aug 20
The team are polite and very informative. Daisy on the front desk is very helpful.Saffron as one of the physio’s is very knowledgeable and understanding to individual needs.Highly recommended.
Preston Frost
Preston Frost
12:16 17 Aug 20
Fantastic staff who are so friendly and helpful. I attended for Physio and the knowledge of Charlie in dealing with my issue was first class.I would definitely return should I sustain a further football injury.
Graham Hyde
Graham Hyde
18:51 02 Jul 20
Fantastic friendly staff , who make you feel at ease and explain your treatment. Wonderful !
punk Linton
punk Linton
06:49 01 May 20
Such a friendly, calm and professional practice where you have no doubts that they will endeavour to help you on your journey of recovery. Amazed at the pragmatic and clear explanations to help me deal with a long term lower back problem. Highly recommend this practice
Francis Nye
Francis Nye
08:00 14 Mar 20
Angela Keating
Angela Keating
12:48 16 Jan 20
Emma Rivers
Emma Rivers
13:48 14 Jan 20
Great support and rehabilitation to exercising after an operation. I saw Denise who is very friendly and knowledgeable. I lacked the confidence to get back into exercising and Denise helped me to build this back up. She gave me a wide range of exercises to compliment my ability and safely push me further. I would definitely recommend Kesson. Thank you.
steve may
steve may
13:32 18 Dec 19
Great ! clear achievable instructions from the therapists with in-home treatment, and helpful office staff.
William Lloyd Hughes
William Lloyd Hughes
15:06 17 Dec 19
Very efficient service with an excellent team approach.Full assessment from informed & knowledgeable clinicians who are able to assist in planning & instigating appropriate therapy & encouragement to undertake the therapeutic treatments.Easily accessible modern premises & parking with good post appointment help with therapeutic interventions in the form of regularly updated patient information links.A very professional outfit.
Julia Sawyer
Julia Sawyer
08:25 10 Dec 19
Excellent service and care. Would not hesitate to recommend.
Jojo Pepper
Jojo Pepper
13:29 26 Nov 19
Recently been suffering with headaches due to muscle tension in neck ,shoulders and lower back. Had a couple of treatments with Saffron. She is very professional and knowledgeable.
My headaches have stopped and I have followed the advice she gave me. Highly recommend.
The reception team are also so helpful and accommodating. They fitted me in to suit my schedule at short notice.
kevin andrews
kevin andrews
18:06 14 Nov 19
Fast and effective treatment from a great team of professionals
james hosking
james hosking
18:32 18 Oct 19
Richard Meade
Richard Meade
19:07 06 Oct 19
i can definitely recommend
Olwen Cockell
Olwen Cockell
17:04 03 Oct 19
Sam Clay
Sam Clay
21:52 23 Sep 19
Absolutely fantastic team. Denise reassured me with a swiftly and confidently formulated plan of action at our first session. Sorted out my recurring leg pain due to shin splints with ease and left me feeling confident I've got the tools to stop it happening again in the future. Thanks so much Kesson!
Joe Fletcher
Joe Fletcher
19:44 22 Aug 19
Kesson provides an outstanding, personalised and consistent service. Charlie is a commendable character with a fantastic sense of humour. His skills and experience mean that if I have ever required treatment, it is accessed and dealt with effectively. All staff at Kesson physio are a genuine, friendly people.
BARBARA BLUNKELL
BARBARA BLUNKELL
10:41 20 Jul 19
An excellent service in every way.
Nick Ash
Nick Ash
20:53 19 Jul 19
Having damaged my IT band on my first 10km run I was advised to go and see Charlie at Kesson Physiotherapy in Faversham. It was the best decision I could have made as within 3 sessions with the accompanying exercises I was back on the road running long distances without the recurrence of the dreadful pain in my left knee. Many thanks.
Philippa Townsend
Philippa Townsend
12:54 21 Jun 19
Brilliant!I managed to get a same day emergency appointment!The service I received was excellent. Staff are extremely knowledgeable and friendly. I left feeling in a lot less pain and confident that I was well on the road to recovery.The premises is extremely clean and beautiful too.Thank you!!
Craig Perrott
Craig Perrott
14:04 07 Jun 19
Excellent Physio. Had issues with my back and knees - These guys always get me back on track. Polite, professional, very knowledgeable in their craft, and genuinely nice people. Strongly recommend to all other world class athletes and those slightly out of shape ones too. 😉
David Heitman
David Heitman
19:01 20 May 19
Hibiscus606
Hibiscus606
08:33 09 May 19
This is a very friendly practice and the treatment I have had from Denise has been amazing and well worth the 23 mile journey I make to get there. I have osteo-arthritis & fibromyalgia and had more movement after just one session, and now after several I am doing things I thought I would never be able to do again. Definitely recommended, especially to anyone who has had lots of other treatment and thinks nothing will help them.
forage man
forage man
18:50 02 May 19
Adam Collins
Adam Collins
17:23 01 May 19
Good experiences all round really. Originally referred by doctor but have continued to do classes too. Certainly do and have recommended to friends!
Kim Vernon
Kim Vernon
09:01 01 May 19
totally looked after my back for the last 5 years, highly recommend.
Yvonne Neame
Yvonne Neame
09:47 30 Apr 19
Friendly and very helpful staff, who know what they are doing and do it well.
Sarah Clerk
Sarah Clerk
18:37 29 Apr 19
A range of keep fit classes or a range of treatments depending on your individual need by an expert physio. Patient focused and professional in a new fantastic location. Thank you Kessons of Faversham!
Simon Dawson
Simon Dawson
09:10 17 Apr 19
Keen to say a massive thank you to Charlie, Saffron and the team. Really helped me understand and improve over the last year in particular re the importance of strengthening, conditioning and improving flexibility. This has seen my long distance running significantly improve especially in the latter miles of the marathon and keep me injury free. Regardless of skill level following set exercises , recommendations and investing time in this brings enhanced performance and well being . Incredibly friendly and always enjoyable too.
Laura Fisher
Laura Fisher
18:38 07 Mar 19
A very professional service offered - lots of clear explanations and clear instructions for exercises and stretches to improve condition. All the staff are kind, patient and discrete. I would recommend unreservedly.
Carol Pritchard
Carol Pritchard
13:20 26 Feb 19
Great physios, lovely people and very professional premises.
Erzsebet Gabriella Csatary
Erzsebet Gabriella Csatary
19:12 01 Feb 19
Michelle Gilbert
Michelle Gilbert
20:10 14 Dec 18
Kessons, clean friendly and above all welcoming!

Daisy the receptionist is the best in the business, she’s so kind, conscientious and aware of people’s needs.

Charlie, my physio, explains and informs as my recovery takes place, I’d recommend him absolutely.

Denise seems to be running a tight ship which is efficient and effective.

Sally is a great manager.

Saffron’s Pilates is worth ago.

The piece de resistance is “groove”.
An exercise to music class for freethinkers.
It’ll be worth it !! 😃
Bob Watts
Bob Watts
16:28 08 Oct 18
Denise and her team are fantastic. Almost magical. She has opened my eyes to aspects of my recovery that I didn't think would be possible for many months. I love her.
M Meyerowitz
M Meyerowitz
20:49 10 Sep 18
Kesson's is an outstanding practice and I wouldn't hesitate to recommend it to anyone in need of physiotherapy. I am particularly grateful for the excellent treatment I received from Charlie LloydHughes. He has a remarkable depth of knowledge and was able to resolve not only recent injury but also significant lower back pain I had tolerated for a number of years. The whole team is lovely to deal with and I look forward to continuing with their brilliant pilates classes.
Jojo Pepper
Jojo Pepper
10:07 23 Feb 18
1st session and had good advice and given stretching exercises. Hopeful that my headaches and neck pain will finally be resolved. Thank you �
Priya Krishnan
Priya Krishnan
22:20 01 Feb 18
Brilliant yoga class by Tracey today! Bringing some zen to Faversham! Thank you!
Nichola Wyeth
Nichola Wyeth
21:33 01 Feb 18
So good to have yoga back at Kesson’s physio and now in the beautiful new studio! Tracey is such a good instructor making it a really comprehensive, easy to follow but effective session. I highly recommend.
Alexandra Campbell
Alexandra Campbell
17:34 18 Nov 17
Ive always had excellent results after a session at Kesson Physio. Can highly recommend it.
Dave Watts
Dave Watts
11:24 21 Oct 17
I have been going to Kesson physio since Monica first treated me in her front room in the Mall
In this recent visit I was sorted out by Saffron who was very sympathetic to working with my old bones and muscles
I am now considering a Pilates class to keep me more mobile in my lower spine.
Don't suffer with pain get yourself an appointment.
Maggie Rider
Maggie Rider
17:01 03 Oct 17
Great premises, people and treatment. Thank you Saffron for your advice.
Philip Larter
Philip Larter
22:22 21 Sep 17
A big thank you to Charlie at Kesson Physiotherapy for helping me focus on strength training to support my running following a slight injury earlier in the year. Excellent advice and guidance.
Indra Morris
Indra Morris
18:31 12 Jul 17
Yet again Charlie at Kessons has been a great physio, really helping me manage pain and recover from an accident. Superb
Nathan Boris Miles
Nathan Boris Miles
18:18 10 Jul 17
I've been to other phsio Places and thought I was destined to a life of pain. Literally one visit to this one and they diagnosed and pretty much cured all of my pain. What these guys don't know about the body and about Acke's and pains isn't worth knowing. I couldn't recommend the team enough. I've been to both Rob and Charlie and I can honestly say get yourself down there as no one else could sort me out but these guys have
Olwen Cockell
Olwen Cockell
16:21 19 May 17
After the Canterbury 10 miler I was the lucky recipient of a complimentary post-run massage with Charlie.

Charlie noticed the scar on my back from my disc surgery (when I was 19 years old) and he suggested that I consider booking up a biomechanics assessment.

I decided to take him up on the offer and not only did it prove very informative but it also delivered results - last Sunday I ran a PB and was third lady home at the Sittingbourne 10k.

Thank you Charlie for all your advice and for me providing a personalised plan of exercises which I will continue to implement.
Kirsty Louise Chapman
Kirsty Louise Chapman
19:17 05 Apr 17
Kessons is a great place to go for all physiological needs, everyone is so polite and listens to your every word.
I recommend to people all the time x
Lauren Wood
Lauren Wood
21:17 08 Mar 17
I'm using my daughters profile to leave this feedback. My name is Trevor Beake and I felt I had to say how great my experience has been with Charlie. After a very unreassuring experience at the hospital i felt dubious about what i was letting myself in for, but he left me feeling very reassured and pre warned me when things might have got a bit uncomfortable- no pain no gain!! I have another visit on Friday (which I'm not dreading) but I couldn't have got through the recent weeks with my shoulder/neck problems without the help I've received here. Thanks Charlie! �
Sarah-Jane Clarke
Sarah-Jane Clarke
18:34 25 Feb 17
Actually being taught how to walk properly at the age of 59!
Ray Johnson
Ray Johnson
21:16 19 Jan 17
Great session with Charlie, with acupuncture on my knee, and I should be fighting fit for the Canterbury 10 mile run on Sunday. 🙂
Graham Doy
Graham Doy
19:35 19 Jan 17
Fantastic session with Charlie , and great advice, thanks
Jade Scott
Jade Scott
11:36 14 Dec 16
I have curvature of the spine and was recently diagnosed with having the start of arthritis also. I had stopped going to the gym and was feeling quite sorry for myself when I went to Kesson for physio. The staff are friendly, polite yet extremely professional! I was given exercises to do and also had some hands on massage. I am now back at the gym and thanks to Robbie I understand the limits of my spine and how to hold myself correctly! Would totally recommend!
James Ransom
James Ransom
20:52 30 Jun 16
Fantastic sports massage today, excellent thank you !
Sabrina Nosredna
Sabrina Nosredna
19:08 30 Jun 16
Fabulous service. Had deep tissue massage today and staff were polite and lovely. Will be booking another session soon.
Frances Crawley
Frances Crawley
20:52 19 Feb 16
excellent, highly recommend it made me feel so much better and human again thank Charlie
Alex Gibson
Alex Gibson
20:43 27 Jan 16
I had a really severe pain down my arm which was not getting better after a month. I went to see Charlie at Kesson, who did a thorough diagnostic session and started treatment the same day. The pain level dropped immediately and after a couple of other sessions it has now almost gone. I am very grateful for the professional diagnosis and treatment. I would not hesitate to recommend the practice and would return if I had any other similar issues.
Graham Hyde
Graham Hyde
12:39 20 Oct 15
They work absolute wonders,I now go every two month's for a sports massage and come out feeling brand new.
Julie Waters
Julie Waters
19:39 20 Sep 15
Highly recommended and got me back on my feet and able to compete in today's 10k.
Hannah Louise Davis
Hannah Louise Davis
17:25 11 Sep 15
great place would highly recommend felt great the rest of the day 🙂
Joanna Bell
Joanna Bell
19:21 06 Aug 15
I would highly recommend Kesson's, especially Charlie who treated me. He treated me as a whole person rather than just the problem I went in with,which helped me immensely. Charlie is not only amazing at what he does, He is very professional and easy to get on as well as being extremely knowledgable in other areas. Thank you so much for all your help! I would most certainly highly recommend to anyone in need of physiotherapy
Shula Flower
Shula Flower
16:13 17 Jun 15
Eric Bushell
Eric Bushell
17:37 29 Apr 15
Would recommend them to everyone who has a physiotherapy need, they have brought me back to fitness with care and concideration, the plates groups are fun and keep me mobile, cannot praise them enough.
Cathy Evans
Cathy Evans
18:32 06 May 14
Kieran Sharpe
Kieran Sharpe
17:47 09 Sep 13
Sal Devere
Sal Devere
20:12 28 Oct 12
Amazing place , really helped me with acupuncture, really friendly helpful staff
Highly recommend x